BABASH RUG SERVICES, INC. (“Service Provider”) provides its washing, repair, and stain removal services pursuant to the following terms and conditions.  Please read carefully before signing as this contract limits our liability.  Customer represents and warrants that he/she/it is either the owner of the rug(s)/carpet(s)/textile(s) being serviced or is authorized on behalf of the owner to enter into this contract and bind the owner by its terms and conditions. By allowing Service Provider to pick up items for cleaning, whether or not the Customer is present at the time of pickup, the Customer affirms their consent to these Terms and Conditions. Service Provider agrees to perform services for the Customer subject to the following terms and conditions:

Service Provider utilizes effective, safe and proven methods in washing, repairing and servicing your rugs.  Our objective is to clean and service your rugs while maintaining their integrity.  Regardless of our professional efforts, the final outcome is impacted by factors beyond our control.  These factors include, but are not limited to, fiber composition, dye material, quality of weave or construction, age, or the finishing processes used to finalize the product by the manufacturer.  Certain manufacturers provide detailed information about their products and recommended care instructions while others provide no information.  Service Provider uses its best efforts to ascertain the needed information to properly service your rugs.  However, our efforts are limited by the information available.

1.  No Warranties.  Customer acknowledges and agrees that by accepting to perform washing, repairing or stain removal services, Service Provider does not make any warranties to Customer, either implied or expressed.

2.  Bleeding & Discoloration.  Certain dye materials used in manufacturing of rugs, carpets, or textiles bleed, and despite Service Provider’s efforts, no processes can be utilized by the cleaner to prevent the bleeding of such dyes.  When quality dyes are properly set by the manufacturer, color bleeding during the washing process will most likely not occur.  Accordingly, any guarantee against color bleeding must come from the manufacturer and not the cleaner.  Similarly, utilization of inferior dye materials, exposure to sun light, improper setting of dyes, and blending of fibers coupled with lack of care instructions could lead to discoloration or fading.  As a result, Service Provider is helpless when it comes to bleeding and discoloration.  Additionly, certain manmade fibers are not suitable for cleaning.  In those fibers, exposure to water or cleaning detergents could cause discoloration or shading (i.e., yellowish cast or tint).

3.  Shrinkage, Stiffening of Fibers, Detachment of Backing. Poor workmanship in rug manufacturing coupled with lack of care instruction could cause fibers to shrink or change their texture during the washing process.  Additionally, rug backing could detach during the washing process.  Service Provider cannot take any measure to prevent such events from happening and is not responsible for their occurrence.

4.  Chemically Washed or Vintaged Washed Rugs.  Chemicals used by manufacturers to create certain patina or look irreversibly alter the fiber quality and shading.  Some of these rugs change color or shade during the washing process.  This is an unavoidable consequence of cleaning chemically washed rugs.  Service Provider is not responsible for this transformation during the washing process.

5.  Breakage.  Old or antique or damaged rugs/carpets with fragile or damaged foundation, weak or worn spots, chemical treatments, burns, dog spots, or dry backs could experience breakage during the washing process.  Service Provider is not responsible for breakage during the washing process.

6.  Removal of Stains. Common stains from food and dirt are most likely removed by out deep cleaning process.  However, more persistent stains, such as, wine or animal urine will not be eliminated during the washing process and may need additional processes after completion of the cleaning process.  Ultimately, certain stains cannot be removed.  Removal of some stains may cause damage to the fibers making up the rug, carpet or textile.  Some stains that were not visible before washing may become visible after washing due to chemical reaction or other factors. Service Provider is not responsible for such changes during the washing process.

7.  Removing Furniture.  From time to time, picking up rugs or carpets will require removal of Customer furniture or furnishings which Service Provider may be able to do depending on the amount of work involved as pure accommodation.  Service Provider is not responsible for any damage or breakage as a result of removal of such items.

8.  General Terms.  Upon signing of this contract, Customer is fully responsible for the invoice amount which must be paid in full prior to delivery or pick up of the items.  Invoices that are not paid within 30 days of their due date incur interest at a rate of ten percent per annum or the legal rate whichever is greater.  Customers are responsible to Service Provider for storage fees of the items not picked up within 30 days of being ready.  Customers are being advised that space is limited.  Hence, Service Provider is not responsible for items not picked up after 90 days of being ready.  Service Provider in its sole discretion has the right to sell or otherwise dispose of these items as it deems fit.  Service Provider reserves the right to report any delinquent Customer to credit bureau agency and refer their account for collection.