Rug cleaning is a skill, a lot like playing a sport or an instrument.
Nothing is more important than practice.
There are a mind-blowing variety of rugs from all around the world, each with their own unique manufacturing process.
Professionally referred to as abrash, sometimes during the construction process the manufacturer may run out of yarn in the color they were using, so they’ll switch over to a different kind of over-dyed yarn, the colors of which may come off during the washing process if washed with improper detergents.
Or sometimes, after the rug’s left the factory, retailers may then apply chemical procedures to bring down the overall colors or to mask existing issues of a batch of their B-stock rugs, causing potential color bleeding during the washing process.
None of these rugs come with a ledger of such information, it’s often intentionally hidden, and none of them come with instruction or care tags the way clothes do.
There are only two ways a good rug cleaner can foresee such circumstances:
1. Having lots of experience.
2. Being extremely diligent on-the-job.
Even then, surprises and challenges during the wash process are inevitable.
That’s where Reza’s 35 years of experience comes into play.
He brings it with him to the cleaning floor for every rug that we clean.
He never leaves his technicians on their own — he’s there through every step of the process.
A carpet or dry cleaning technician is often up and running on their own after just a few weeks, but a rug cleaning technician will require years of experience to be able to work without oversight.
That’s why you need to carefully choose a competent specialty rug cleaner, as our job is different from dry cleaning, carpet cleaning or any other cleaning business out there.
Overly harsh rug cleaning processes lead to noticeable wear, a balance must be met between efficacy and safety/longevity of the rugs.